These guides cover the three questions we hear most from Burnaby owners: where should I compete, how do I win building contracts, and is it worth marketing in another language? Each one is built around Burnaby's real layout and population, with steps you can follow this week and the mistakes that cost the most.
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How to plan a service area across Burnaby and its neighbours
Draw your service area from where your profitable jobs already are and how long it really takes to reach them, not from a circle on a map. Then make your Google profile, ads and website all describe the same area.
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Multilingual marketing in Burnaby: choosing, testing and scaling a second language
Start with the language your customers already use when they call, make sure someone can answer in it, then test one reviewed page and one ad group for a few months before adding more.
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How to win strata and property-manager work in Burnaby
Strata buyers hire for reliability and clean paperwork, then keep vendors who don't cause problems. Build a vendor pack, a manager-focused web page and a patient follow-up routine, and time your outreach around how councils plan.
Planning a service area across Burnaby and its neighbours
How to plan a service area across Burnaby and its neighbours shows how to draw your area from evidence rather than a radius.
You'll learn how to sort a year of jobs by area, value and profit; how to measure real drive times at the hours your crew travels; and how to split your map into core, secondary and excluded rings. The guide then shows how to make your Google Business Profile, ad targeting and website all describe the same area, so you stop paying for clicks from places you can't serve well.
Read it if: your ads reach people across Metro Vancouver, your profile lists dozens of cities, or you're not sure whether to target Vancouver, New Westminster or the Tri-Cities.
Winning strata and property-manager work
How to win strata and property-manager work in Burnaby explains how to become a vendor that councils and managers call first.
It covers the three people involved in a building decision (manager, council and caretaker), what goes into a vendor pack, how to write a page for managers, how to build a target list from public information, and when to follow up. It also covers Canada's anti-spam rules for outreach and how to turn a small trial job into a place on the vendor list.
Read it if: you get one-off suite calls in Metrotown or Brentwood towers but never the building contract, or you serve townhouse complexes and want recurring work.
Multilingual marketing: choosing and testing a second language
Multilingual marketing in Burnaby helps you decide whether a second language is worth it, and how to test one without wasting money.
It starts with your own call records and staff languages, then looks at Census figures for Burnaby. It explains the difference between Mandarin and Cantonese and between Simplified and Traditional characters, how to write pages that read naturally, how to run separate ad groups, and how to judge a two-to-three-month test.
Read it if: customers already ask for staff who speak their language, or competitors advertise in Chinese or Korean and you don't.
How to use these guides
Start with the service-area guide. Almost every other decision, from ad budgets to which language to test, depends on knowing which parts of Burnaby you want to win.
Then pick whichever of the other two matches your biggest opportunity. Each guide links to the matching service page, so you can see how we'd approach the same work:
- Local SEO and Google Ads for service-area work.
- Strata and property-manager marketing for building contracts.
- Multilingual campaigns for second-language customers.
What the guides don't cover
They don't give legal, licensing or code-compliance advice. Where a regulator such as WorkSafeBC or Technical Safety BC is relevant, the guides link to it, and you should confirm your own obligations directly.
A note on sources and honesty
Where a guide uses a statistic or a platform rule, it links to the official source and lists it with a date. Census figures come from Statistics Canada; local planning terms come from the City of Burnaby; search and advertising rules come from Google's own help pages. If we couldn't verify something, we left it out.
The examples and worked numbers are illustrations. Use your own figures, and treat any table as a template, not a forecast.
We're a marketing and consulting service, not a contractor. If you'd like help applying any guide to your business, call, text or email, or see what our plans cost.
Frequently asked questions
Who are these guides for?
Owners and managers of Burnaby trades, home-service firms and local businesses who want to understand their marketing before spending money on it.
Do I need to hire you to use them?
No. Each guide is written so you can follow the steps yourself. If you'd like help, you can call, text or email.
How often are the guides updated?
We review them when platforms or local conditions change. Each guide shows its last-updated date, and any sources are dated too.